If you encounter a little spinner or a loading icon for the image (or the wrong image is displaying). Click the Right Arrow > (beside the product Thumbnail) a few times to load up the proper image. See the image below.
If the above instruction doesn’t work, you can use the method below as an alternative. Use the Image Picker icon, click it and then select the image you want to grab from the retailer’s product page.
If you are still experiencing the issues, please contact us via the Chat Bubble in the bottom right.